Non-Clinical Care Courses Content
Moving & Handling - Objects
Moving & Handling - Objects
- Describe what manual handling is
- Name some key pieces of legislation relating to moving and handling
- Identify your company policy on moving and handling
- Understand different types of injuries and accidents in the workplace
- Describe the risk assessment process
- Learn or refresh key skills for manual handling
- Practice manual handling tasks
Food Safety
Moving & Handling - Objects
- Understand the basics of food law
- Hazards to food
- HACCP from purchase to service
- Personal Hygiene
- Premises
- Food Pest
- Cleaning and disinfection
Evacuation Chair
Communication & Record Keeping
- Demonstrate how to use an escape chair safely under supervision
- Demonstrate how to assemble an escape chair with confidence
- Understand when an escape chair may be required to be used.
- Understand the term Fire Refuge Point
- Demonstrate the balance point of an escape chair
- Experience the feeling of traveling in an escape chair
Communication & Record Keeping
Communication & Record Keeping
- Define what is meant by communication
- Describe the different types of communication
- Understand the Mehrabians Model of Communication
- Understand the barriers to communication
- Understand the importance of clear communication
- Describe the purpose of care records
- Understand the key principles of record keeping
- Understand the difference between "useful" and "useless" statements
- Understand the laws and legislations regarding record keeping within the law
Supervision
- Meaning and purpose of supervision
- Ground rules for supervision
- Functions of supervision and the forms supervision may take
- Importance of good supervision and the role and responsibilities of the supervisor and supervisee
- Barriers to supervision and how they can be overcome
- Role of reflective practice within the supervision process
Bullying & Harassment
- Understand what constitutes bullying and harassment in both personal and legal terms.
- Recognise the overt (plainly seen) and covert (hidden) signs of bullying and harassment at work.
- Know how to carry out a risk assessment and how to implement measures that will reduce and eliminate risks to all employees.
- Identify a range of definitions for bullying and when behaviour constitutes bullying.
- Recognise the effects that bullying and harassment have on the individual, those who witness it, and on the organisation.
- Understand the law around bullying and harassment, the difference between them and how each might lead to a case in a civil court or an employment tribunal.
- Know how to manage and prevent bullying and harassment and create a workplace where both are unacceptable.
Learning Difficulties
Learning Difficulties
Learning Difficulties
- Describe what a learning disability is
- Understand what causes a learning difficulty
- Describe the process of diagnosing a learning disability
- Understand some types of learning difficulties and other conditions
- Understanding challenging behaviours